Delivery Policy:
When will my order be shipped?

We process and ship your order within 4 to 5 business days. For some orders such as pre-ordered items, shipping takes longer. The tentative timeline for shipping is mentioned on the product page of these pieces.

Do you charge a delivery fee for my order?

How can I check if you deliver to my Pincode?

We currently deliver to most pin codes in UAE. If you want to confirm your pin code, please mail us at Stoneageemirates@gmail.com

How long does it take to deliver my order?

All orders usually take a delivery time of 7 working days (all days except Sundays and Public holidays) within UAE, from the purchase date.

How can I track my order?

To track your order, you can log in your Emirates Diamond Tools account and choose “My Account” to view your order details. You can also contact customer care at Stoneageemirates@gmail.com

We’re available on all weekdays (except Sundays and Public holidays) from 10.00 am to 7.00 pm.

If you do not have an Emirates Diamond Tools account, then please follow the “Track Shipping” link in the order confirmation email or mail us your order no. and email id using which you had placed the order, we will check and share your order status.